At bng games, having fun matters — but playing responsibly matters even more. This page covers all the self-control tools, support resources, and guidelines we provide so every member can enjoy our platform in a healthy, safe, and fully controlled manner.
Play for Fun, Not Dependency — The Core Principle of bng games
We provide a range of practical tools that you can activate yourself within your bng games account to keep your gaming experience controlled and enjoyable.
Set your own deposit limit based on your means — daily, weekly, or monthly. Once the limit is reached, the bng games system will automatically block further deposits until the set period ends. Limits can be lowered immediately, but increases require a 24-hour cooling period.
Set a maximum duration for each gaming session. When the set time is nearly up, bng games will send you a reminder. This helps you maintain a healthy, balanced play pattern without relying solely on personal discipline.
You can set a maximum loss limit allowed within a given period. Once this limit is reached, the system will temporarily halt your betting session. This is one of the most effective features for preventing emotionally driven betting decisions.
If you feel you need a break from the platform for a short period of between 24 hours and 30 days, you can activate the Time Out feature. During this period, your account will be blocked from making new deposits or bets, giving you space to clear your mind and make decisions with greater clarity.
For those who feel that gambling is beginning to affect daily life, self-exclusion is the right step. You can apply to exclude yourself from the bng games platform for a period of 6 months, 1 year, or permanently. This decision is final and cannot be reversed while the period is active.
Bng games allows every member to easily view their full history of wagering activity, deposits, and withdrawals within their account. bng games encourages regular review of your own activity history as part of a responsible gaming culture.
Responsible gaming means enjoying wagering purely as entertainment — not as a way to earn income, escape stress, or solve financial problems. At bng games, we believe every member deserves a fun gaming experience that does not negatively affect their personal life, finances, or social relationships.
The truth is, most people who play on platforms like bng games do so purely for fun — and that is perfectly normal. However, like any other entertainment activity, boundaries can sometimes erode without us realising it. That is why bng games invests in a comprehensive system of controls and support to help members maintain a healthy perspective.
The core principle of responsible gaming at bng games is simple: set limits before you play, stick to them, and stop when it stops being fun. With this approach, gaming at bng games remains a positive, quality entertainment activity in your life.
Betting should be funded with disposable money (entertainment funds), not money needed for essentials like rent, bills, or food. If you find yourself using essential funds to bet, that is a warning sign that needs to be addressed immediately.
One of the most important steps in responsible gaming is recognising the signs that your play patterns may be becoming unhealthy. bng games encourages every member to assess themselves honestly from time to time. Watch out for these signs:
Wagering more money than planned, or taking a long time to stop even after intending to do so.
Attempting to "win back" money that has been lost by placing larger bets — this behaviour is known as "chasing losses".
Lying to family members or friends about the amount of money or time spent gambling online.
Neglecting responsibilities at work, with family, or in social activities in order to keep playing or to think about gambling.
Borrowing money or selling belongings to fund gambling activity, or experiencing serious financial hardship as a result of gambling losses.
Feeling restless, irritable, or anxious when unable to gamble, or using gambling as a way to escape personal problems.
Recognising the problem is the bravest first step. You do not have to face this alone — the bng games support team is ready to help, and there are professional support resources you can easily access.
Here are some best practices recommended by bng games to keep your gaming experience positive and free from negative impact on other areas of your life:
All bng games self-control tools can be accessed directly through your account settings without needing to contact the support team first. The process is straightforward and can be completed in just a few steps:
Log in to your bng games account using your username and password, or via the two-factor authentication (2FA) method you have registered.
Tap the profile icon at the top of the screen and select "Account Settings" or "Responsible Gaming" from the dropdown menu.
Select the responsible gaming control you want to activate — deposit limit, session time limit, loss limit, cool-off, or self-exclusion.
Enter your desired value or duration, review your selection, and confirm. The tool activates immediately and you will receive a confirmation notification.
If you experience any issues while activating the self-control tools or need immediate assistance, the bng games live support team is ready to help via 24/7 live chat in the App.
Bng games takes a zero-tolerance approach to the use of the platform by individuals under 18. This is not merely a legal requirement — it is our moral responsibility to society.
Answer the following questions honestly to assess your own playing patterns:
If you answered "yes" to any of the questions above, consider speaking with our support team or seeking professional help.
The bng games responsible support team is available anytime. All conversations are completely confidential.
Answers to the most frequently asked questions by bng games members regarding responsible gaming.
Register a bng games account today and access all the self-control tools we provide. An enjoyable gaming experience starts with smart, responsible choices.